training specialists to the upstream oil and gas industry
 
 

Cookies and privacy policy

This privacy policy sets out how Esanda Engineering Limited uses and protects any information given when using the esandaengineering.com website.

Esanda Engineering Limited is committed to ensuring that your privacy is protected. We do not give or share your name or details to any third party, unless required by law to do so. 

Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

A certain amount of data has to be collected in order for an e-commerce booking facility to function properly and of course to invoice purchased products, and for booking courses.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to booking a course
  • other information relevant to customer surveys

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • Once in a while we may also use your information to contact you for market research purposes. ie to check that our customer service, website, or delivery is up to scratch. So we may contact you by email, phone, mail.
  • We may use the information to improve our services or website according to your feedback.

We DO NOT use your personal information to send you promotional information about third parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


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